Refund Policies
Refund policies for each program are listed below. If you have any questions about these policies please contact the club treasurer.
Spring 2026
Spring Programs Refund Policy The St. Louis Rockets Hockey Club works hard to provide well-organized, high-quality spring programming for our players. In order to properly plan ice time, staffing, and resources, we ask families to review and understand the following refund policy before registering. Refund Requests Full refunds may be requested within 72 hours of registration, as long as the program has not yet begun. Once a program has started, refunds are generally not available, regardless of attendance or schedule conflicts. A partial refund may be available. We are unable to offer partial refunds for missed sessions or voluntary withdrawal from a program. Injury or Medical Situations We understand that injuries and unexpected medical issues can occur. Refunds related to injury or medical concerns will be considered on a case by case basis and may require documentation from a medical professional. When approved, refunds may be issued as a partial refund at the discretion of the club. Program Adjustments In the event that the St. Louis Rockets Hockey Club needs to cancel or significantly modify a program, families will be notified and an appropriate full or partial refund will be provided. Minor adjustments to schedules, locations, or coaching staff are sometimes necessary and do not qualify for a refund. Transfers & Credits Registrations are typically non-transferable between players or programs. No credits will be issued, only refunds. How to Contact Us All refund requests or questions should be submitted in writing via email to the St. Louis Rockets Hockey Club administration (execdirrockets@gmail.com or rocketsdirectorofhockey@gmail.com) We are always happy to discuss individual circumstances and do our best to be fair and reasonable with every family.
2026 Rockets Spring Elite
Spring Programs Refund Policy The St. Louis Rockets Hockey Club works hard to provide well-organized, high-quality spring programming for our players. In order to properly plan ice time, staffing, and resources, we ask families to review and understand the following refund policy before registering. Refund Requests Full refunds may be requested within 72 hours of registration, as long as the program has not yet begun. Once a program has started, refunds are generally not available, regardless of attendance or schedule conflicts. A partial refund may be available. We are unable to offer partial refunds for missed sessions or voluntary withdrawal from a program. Injury or Medical Situations We understand that injuries and unexpected medical issues can occur. Refunds related to injury or medical concerns will be considered on a case by case basis and may require documentation from a medical professional. When approved, refunds may be issued as a partial refund at the discretion of the club. Program Adjustments In the event that the St. Louis Rockets Hockey Club needs to cancel or significantly modify a program, families will be notified and an appropriate full or partial refund will be provided. Minor adjustments to schedules, locations, or coaching staff are sometimes necessary and do not qualify for a refund. Transfers & Credits Registrations are typically non-transferable between players or programs. No credits will be issued, only refunds. How to Contact Us All refund requests or questions should be submitted in writing via email to the St. Louis Rockets Hockey Club administration (execdirrockets@gmail.com or rocketsdirectorofhockey@gmail.com) We are always happy to discuss individual circumstances and do our best to be fair and reasonable with every family.
Learn To Play
Please email Jill Rowland with all refund requests
Learn to Skate with Coach Nola
The St. Louis Rockets Hockey Club works hard to provide well organized, high quality spring programming for our players. In order to properly plan ice time, staffing, and resources, we ask families to review and understand the following refund policy before registering. Refund Requests Full refunds may be requested within 72 hours of registration, as long as the program has not yet begun. Once a program has started, refunds are generally not available, regardless of attendance or schedule conflicts. A partial refund may be available. We are unable to offer partial refunds for missed sessions or voluntary withdrawal from a program. Injury or Medical Situations We understand that injuries and unexpected medical issues can occur. Refunds related to injury or medical concerns will be considered on a case by case basis and may require documentation from a medical professional. When approved, refunds may be issued as a partial refund at the discretion of the club. Program Adjustments In the event that the St. Louis Rockets Hockey Club needs to cancel or significantly modify a program, families will be notified and an appropriate full or partial refund will be provided. Minor adjustments to schedules, locations, or coaching staff are sometimes necessary and do not qualify for a refund. Transfers & Credits Registrations are typically non-transferable between players or programs. No credits will be issued, only refunds. How to Contact Us All refund requests or questions should be submitted in writing via email to the St. Louis Rockets Hockey Club administration (stlrocketsadm@gmail.com or rocketsdirectorofhockey@gmail.com) We are always happy to discuss individual circumstances and do our best to be fair and reasonable with every family.
2026 St. Louis Spring League
Spring Programs Refund Policy The St. Louis Rockets Hockey Club works hard to provide well-organized, high-quality spring programming for our players. In order to properly plan ice time, staffing, and resources, we ask families to review and understand the following refund policy before registering. Refund Requests Full refunds may be requested within 72 hours of registration, as long as the program has not yet begun. Once a program has started, refunds are generally not available, regardless of attendance or schedule conflicts. A partial refund may be available. We are unable to offer partial refunds for missed sessions or voluntary withdrawal from a program. Injury or Medical Situations We understand that injuries and unexpected medical issues can occur. Refunds related to injury or medical concerns will be considered on a case by case basis and may require documentation from a medical professional. When approved, refunds may be issued as a partial refund at the discretion of the club. Program Adjustments In the event that the St. Louis Rockets Hockey Club needs to cancel or significantly modify a program, families will be notified and an appropriate full or partial refund will be provided. Minor adjustments to schedules, locations, or coaching staff are sometimes necessary and do not qualify for a refund. Transfers & Credits Registrations are typically non-transferable between players or programs. No credits will be issued, only refunds. How to Contact Us All refund requests or questions should be submitted in writing via email to the St. Louis Rockets Hockey Club administration (execdirrockets@gmail.com or rocketsdirectorofhockey@gmail.com) We are always happy to discuss individual circumstances and do our best to be fair and reasonable with every family.
Power Skating
Email Rob Skinner for refund policy
Sunrise Skills
24 Notice is required for all refunds.
2026 Summer
Spring and Summer Programs Refund Policy The St. Louis Rockets Hockey Club works hard to provide well organized, high quality spring programming for our players. In order to properly plan ice time, staffing, and resources, we ask families to review and understand the following refund policy before registering. Refund Requests Full refunds may be requested within 72 hours of registration, as long as the program has not yet begun. Once a program has started, refunds are generally not available, regardless of attendance or schedule conflicts. A partial refund may be available. We are unable to offer partial refunds for missed sessions or voluntary withdrawal from a program. Injury or Medical Situations We understand that injuries and unexpected medical issues can occur. Refunds related to injury or medical concerns will be considered on a case by case basis and may require documentation from a medical professional. When approved, refunds may be issued as a partial refund at the discretion of the club. Program Adjustments In the event that the St. Louis Rockets Hockey Club needs to cancel or significantly modify a program, families will be notified and an appropriate full or partial refund will be provided. Minor adjustments to schedules, locations, or coaching staff are sometimes necessary and do not qualify for a refund. Transfers & Credits Registrations are typically non-transferable between players or programs. No credits will be issued, only refunds. How to Contact Us All refund requests or questions should be submitted in writing via email to the St. Louis Rockets Hockey Club administration (stlrocketsadm@gmail.com or rocketsdirectorofhockey@gmail.com) We are always happy to discuss individual circumstances and do our best to be fair and reasonable with every family.
Summer 4 on 4
Spring and Summer Programs Refund Policy The St. Louis Rockets Hockey Club works hard to provide well organized, high quality spring programming for our players. In order to properly plan ice time, staffing, and resources, we ask families to review and understand the following refund policy before registering. Refund Requests Full refunds may be requested within 72 hours of registration, as long as the program has not yet begun. Once a program has started, refunds are generally not available, regardless of attendance or schedule conflicts. A partial refund may be available. We are unable to offer partial refunds for missed sessions or voluntary withdrawal from a program. Injury or Medical Situations We understand that injuries and unexpected medical issues can occur. Refunds related to injury or medical concerns will be considered on a case by case basis and may require documentation from a medical professional. When approved, refunds may be issued as a partial refund at the discretion of the club. Program Adjustments In the event that the St. Louis Rockets Hockey Club needs to cancel or significantly modify a program, families will be notified and an appropriate full or partial refund will be provided. Minor adjustments to schedules, locations, or coaching staff are sometimes necessary and do not qualify for a refund. Transfers & Credits Registrations are typically non-transferable between players or programs. No credits will be issued, only refunds. How to Contact Us All refund requests or questions should be submitted in writing via email to the St. Louis Rockets Hockey Club administration (stlrocketsadm@gmail.com or rocketsdirectorofhockey@gmail.com) We are always happy to discuss individual circumstances and do our best to be fair and reasonable with every family.
Booster Club Volunteer Sign-up
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