Refund Policies

Refund policies for each program are listed below. If you have any questions about these policies please contact the club treasurer.

16U AA and A1

Email Mike Richards for refunds

18U Midget AA

Email Mike Richards for refunds

2026-2027 Regular Season

All refund questions should be directed to the Rockets Director of Hockey at rocketsdirectorofhockey@gmail.com. · Players Who Withdraw from the Program After Start of 1st Evaluation Session but Before Team Placement - The Rockets will refund the house fee less (i) a $25 administrative fee, AND (ii) a $30 evaluation fee (regardless of the registrant's on-ice participation in any evaluation session) Total deduction from fees paid = $55. Refund requests must be received by the Registrar prior to team placement. · Players Who Withdraw from the Program After Team Placement but Before 6th Scheduled Team Ice Contact - The Rockets will refund the house/league fees less (i) a $25 administrative fee, (ii) a $30 evaluation fee (regardless of the registrant's on-ice participation in any evaluation session), AND (iii) a $75 withdrawal fee. Total deduction from fees paid = $130. Refund requests must be received by the Registrar prior to the start of the team's 6th scheduled ice contact. · Players Who Withdraw After 6th Scheduled Team Ice Contact - No refund will be allowed, except in the case of a "hardship," which includes an out-of-area move that prevents a player from continuing in the program. Hardships will be determined on a case-by-case basis by the Rockets Board of Directors in its discretion, with refund amounts determined by the Board in its discretion. Please consider Registration Insurance in case of season ending injury.

2026 Summer

Spring and Summer Programs Refund Policy The St. Louis Rockets Hockey Club works hard to provide well organized, high quality spring programming for our players. In order to properly plan ice time, staffing, and resources, we ask families to review and understand the following refund policy before registering. Refund Requests Full refunds may be requested within 72 hours of registration, as long as the program has not yet begun. Once a program has started, refunds are generally not available, regardless of attendance or schedule conflicts. A partial refund may be available. We are unable to offer partial refunds for missed sessions or voluntary withdrawal from a program. Injury or Medical Situations We understand that injuries and unexpected medical issues can occur. Refunds related to injury or medical concerns will be considered on a case by case basis and may require documentation from a medical professional. When approved, refunds may be issued as a partial refund at the discretion of the club. Program Adjustments In the event that the St. Louis Rockets Hockey Club needs to cancel or significantly modify a program, families will be notified and an appropriate full or partial refund will be provided. Minor adjustments to schedules, locations, or coaching staff are sometimes necessary and do not qualify for a refund. Transfers & Credits Registrations are typically non-transferable between players or programs. No credits will be issued, only refunds. How to Contact Us All refund requests or questions should be submitted in writing via email to the St. Louis Rockets Hockey Club administration (stlrocketsadm@gmail.com or rocketsdirectorofhockey@gmail.com) We are always happy to discuss individual circumstances and do our best to be fair and reasonable with every family.

2026-2027 Coaches Registration

Summer 4 on 4

Learn To Play

Please email Jill Rowland with all refund requests

Learn to Skate with Coach Nola

The St. Louis Rockets Hockey Club works hard to provide well organized, high quality spring programming for our players. In order to properly plan ice time, staffing, and resources, we ask families to review and understand the following refund policy before registering. Refund Requests Full refunds may be requested within 72 hours of registration, as long as the program has not yet begun. Once a program has started, refunds are generally not available, regardless of attendance or schedule conflicts. A partial refund may be available. We are unable to offer partial refunds for missed sessions or voluntary withdrawal from a program. Injury or Medical Situations We understand that injuries and unexpected medical issues can occur. Refunds related to injury or medical concerns will be considered on a case by case basis and may require documentation from a medical professional. When approved, refunds may be issued as a partial refund at the discretion of the club. Program Adjustments In the event that the St. Louis Rockets Hockey Club needs to cancel or significantly modify a program, families will be notified and an appropriate full or partial refund will be provided. Minor adjustments to schedules, locations, or coaching staff are sometimes necessary and do not qualify for a refund. Transfers & Credits Registrations are typically non-transferable between players or programs. No credits will be issued, only refunds. How to Contact Us All refund requests or questions should be submitted in writing via email to the St. Louis Rockets Hockey Club administration (stlrocketsadm@gmail.com or rocketsdirectorofhockey@gmail.com) We are always happy to discuss individual circumstances and do our best to be fair and reasonable with every family.

Booster Club Volunteer Sign-up

n/a

For Parents

For Coaches

For Team Managers