Refund Policy

All refund questions should be directed to the Rockets Executive Director, Rob Skinner at ExecDirRockets@gmail.com.

All refund requests (for Rockets players at all levels) must be in writing (email), sent to the Rockets Executive Director, Rob Skinner at ExecDirRockets@gmail.com. Refunds will be made only upon receipt of such a written request, as follows:

· Players Who Withdraw from the Program After Start of 1st Evaluation Session but Before Team Placement - The Rockets will refund the house fee less (i) a $25 administrative fee, AND (ii) a $30 evaluation fee (regardless of the registrant's on-ice participation in any evaluation session) Total deduction from fees paid = $55. Refund requests must be received by the Registrar prior to team placement.

· Players Who Withdraw from the Program After Team Placement but Before 6th Scheduled Team Ice Contact - The Rockets will refund the house/league fees less (i) a $25 administrative fee, (ii) a $30 evaluation fee (regardless of the registrant's on-ice participation in any evaluation session), AND (iii) a $75 withdrawal fee. Total deduction from fees paid = $130. Refund requests must be received by the Registrar prior to the start of the team's 6th scheduled ice contact.

· Players Who Withdraw After 6th Scheduled Team Ice Contact - No refund will be allowed, except in the case of a "hardship," which includes season-ending injury or illness or an out-of-area move that prevents a player from continuing in the program. Hardships will be determined on a case-by-case basis by the Rockets Board of Directors in its discretion, with refund amounts determined by the Board in its discretion.